Privacy policy

Security and protection of personal data (GDPR standard)

Definitions :

The Publisher: The person, natural or legal, who publishes online communication services to the public.
The Site: All the sites, Internet pages and online services offered by the Publisher.
The User: The person using the Site and the services.

Nature of the data collected

In the context of the use of the Sites, the Publisher may collect the following categories of data concerning its Users:

Civil status, identity, identification data….

Connection data (IP addresses, event logs, etc.)

Disclosure of personal data to third parties

No disclosure to third parties
Your data will not be shared with third parties. However, you are informed that they may be disclosed pursuant to a law, regulation or decision of a competent regulatory or judicial authority.

Prior information for the communication of personal data to third parties in the event of merger / absorption

Preliminary information and possibility of opt-out before and after the merger / acquisition

In the event that we are involved in a merger, acquisition or other form of asset disposal, we are committed to ensuring the confidentiality of your personal data and to informing you before it is transferred or subject to new confidentiality rules.

Purpose of the reuse of collected personal data

Carry out operations related to customer management concerning

  • contracts; orders; deliveries; invoices; accounting and in particular the management of customer accounts
  • a loyalty program within one or more legal entities;
  • customer relationship management such as satisfaction surveys, complaints management and after-sales service
  • the selection of clients to carry out studies, surveys and product tests (unless the consent of the persons concerned is obtained under the conditions laid down in Article 6, these operations must not lead to the establishment of profiles likely to reveal sensitive data – racial or ethnic origins, philosophical, political, trade union, religious, sexual or health opinions.

Management of requests for access, rectification and opposition rights

Managing people’s opinions on products, services or content

Data aggregation

Aggregation with non-personal data
We may publish, disclose and use aggregate information (information relating to all our Users or specific groups or categories of Users that we combine in such a way that an individual User can no longer be identified or mentioned) and non-personal information for purposes of sector and market analysis, demographic profiling, promotional and advertising purposes and other commercial purposes.

Aggregation with personal data available on the User’s social accounts
If you connect your account to an account of another service in order to cross send, that service may provide us with your profile information, login information, and any other information you have authorized for disclosure. We may aggregate information about all our other Users, groups, accounts, personal data available about the User.

Collection of identity data

Free consultation
Consultation of the Site does not require registration or prior identification. It can be carried out without you providing any personal data concerning you (surname, first name, address, etc.). We do not record any personal data for the simple consultation of the Site.

Collection of identification data

Use of the user ID only for access to services
We use your electronic credentials only for and during the performance of the contract.

Collection of terminal data

No collection of technical data
We do not collect or store any technical data from your device (IP address, Internet service provider, etc.)


How long cookies are stored
In accordance with the recommendations of the CNIL, the maximum storage period for cookies is 13 months maximum after their first deposit in the User’s terminal, as well as the validity period of the User’s consent to the use of these cookies. The lifetime of cookies is not extended with each visit. The User’s consent must therefore be renewed at the end of this period.

Cookies purpose
Cookies may be used for statistical purposes, in particular to optimise the services provided to the User, by processing information concerning the frequency of access, the personalisation of pages as well as the operations carried out and the information consulted.
You are informed that the Publisher may place cookies on your device. The cookie records information relating to navigation on the service (the pages you have consulted, the date and time of the consultation…) that we can read during your subsequent visits.

User’s right to refuse cookies
You acknowledge that you have been informed that the Publisher may use cookies. If you do not want cookies to be used on your device, most browsers allow you to disable cookies by using the setting options.

Conservation of technical data

Storage period for technical data
The technical data are kept for the period strictly necessary to achieve the purposes referred to above.

Time limit for storing personal data and anonymisation

Data retention for the duration of the contractual relationship
In accordance with Article 6-5° of Law No. 78-17 of 6 January 1978 on data processing, personal data processed shall not be stored beyond the time necessary to fulfil the obligations defined when the contract was concluded or the predefined duration of the contractual relationship.

Storage of anonymized data beyond the contractual relationship / after account deletion
We retain personal data for the duration strictly necessary to achieve the purposes described in these T&C. Beyond this period, they will be anonymized and kept exclusively for statistical purposes and will not give rise to any exploitation of any kind whatsoever.

Deleting data after deleting the account
Means of data purging shall be put in place in order to provide for their effective deletion as soon as the storage or archiving period necessary for the fulfilment of the purposes determined or imposed has been reached. In accordance with the law n°78-17 of 6 January 1978 relating to data processing, files and freedoms, you also have the right to delete your data, which you can exercise at any time by contacting the Publisher.

Data deletion after 3 years of inactivity
For security reasons, if you have not authenticated on the Site for a period of three years, you will receive an email inviting you to log in as soon as possible, otherwise your data will be deleted from our databases.

Deleting the account

Deleting the account on demand
The User has the possibility to delete his Account at any time, by simple request to the Publisher OR by using the Account deletion menu in the Account settings if applicable.

Deletion of the account in the event of a breach of the TOS (Term Of Service)
In the event of a violation of one or more provisions of the TOS or any other document incorporated herein by reference, the Publisher reserves the right to terminate or restrict, without prior notice and at its sole discretion, your use of and access to the Services, your account and all the Sites.

Indications in the event of a security breach detected by the Publisher

Information to the User in the event of a security breach
We undertake to implement all appropriate technical and organisational measures to guarantee an appropriate level of security with regard to the risks of accidental, unauthorised or illegal access, disclosure, alteration, loss or destruction of your personal data.
In the event that we become aware of illegal access to your personal data stored on our servers or those of our service providers, or unauthorized access resulting in the realization of the risks identified above, we undertake to:

  • Notify you of the incident as soon as possible;
  • Examine the causes of the incident and inform you;
  • Take the necessary measures within reasonable limits to mitigate the negative effects and harms that may result from the incident.

Limitation of liability
Under no circumstances may the commitments defined in the above point relating to notification in the event of a security breach be considered as an admission of fault or liability for the occurrence of the incident in question.

Transfer of personal data abroad

No transfer outside the European Union
The Publisher undertakes not to transfer the personal data of its Users outside the European Union.

Modification of the TOS and Privacy Policy

In the event of a change to these TOS, an undertaking not to substantially reduce the level of confidentiality without prior notification of the persons concern
We undertake to inform you in the event of any substantial change to these TOS, and not to reduce the level of confidentiality of your data substantially without informing you and obtaining your consent.

Applicable law and appeal procedures

Arbitration clause
You expressly agree that any dispute that may arise out of these TOS, including its interpretation or execution, shall be governed by an arbitration procedure subject to the rules of the mutually agreed upon arbitration platform, to which you shall adhere without reservation.

Data portability

Data portability
The Publisher undertakes to offer you the possibility of having all your personal data returned to you upon request. The User is thus guaranteed a better control of his data, and keeps the possibility of reusing them. This data should be provided in an open and easily reusable format.

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